Customer. Success.

It makes you and me tick.

Customer Success isn’t rocket science but sometimes you need a nudge in the right direction.

Someone that can provide expertise in customer success, renewals, and Cx while also being a sounding board to help you on your journey.

Hi, my name is Chris.

I am Customer success focused IT professional and leader with 20+ years of experience in sales, technical presales, retention/reactivation, project management, customer success management, and leadership working with Enterprise and mid-market organisations in the Insurance, Utilities, Health, Academic and Government sectors.

Naturally curious with the following core competencies:

Building trust-based relationships with clients to enable them to achieve their goals.
Coaching, mentoring and leading small teams so they become self-managing and high performing.
Using technology, tools, and new ways of working to enhance and increase the efficiency of the local and regional teams.

Learn More

Chris Sparshott

Customer Success | Process Innovation | Coaching

Nihat

Chris is an expert in Customer Success. He shared his experiences to solve my startup issues. I will use his services again.
Dan

It was a great experience, I learned a lot what I can use in my current role as well so it was very useful.
Mel

Wow! What a great experience! Chris took me from not understanding QBRs to truly knowing what I’m talking about! He is a consummate professional—but he is also very caring and kind. Communication was off the charts! Highly recommended!
Gordon

Chris is world-class in his approach and process. We would not hesitate to recommend him for any customer success project. A delight to work with!
Mohamed

Chris is very professional and quite knowledgeable in customer success processes and procedures. would recommend
Allen

Chris was very diligent in his approach to help deliver the requested product. He is very detailed oriented and displays a teaching/mentor attitude in his approach. I appreciated his service and quick follow-up to meeting changes or requests.