
Blog.
Segment your sales territory for Customer Success Managers.
You have been asked to segment the sales territory for customer success managers. Seems easy? Not so fast there!
Customer Success Survey, the top three things to consider.
With the customer success survey, what are the top three things to consider?
Planning: What Metrics do you have about your customers?
When thinking about how things have gone with your customer over the last year just think about some of the metrics that might help to inform you.
Five good reasons for a Customer Success Manager to do a Quarterly Business Review
Five reasons from the vendor and the client on why a Quarterly Business Review is valuable to both parties.
Customer Success Manager Interview Service
We will walk you through a service to help Customer Success Managers be more effective in their interviews and interview panels.