Blog.
CUSTOMER HEALTH SCORE IT IS NOT A GOOD MEASURE OF CUSTOMER HEALTH.
A customer Health Score is it is not a good measure of Customer Health. It is a measure of the Vendor's belief that the client will renew, up-sell, or cross-sell.
A customer Health Score is it is not a good measure of Customer Health. It is a measure of the Vendor's belief that the client will renew, up-sell, or cross-sell.
The redundancy mindset